Often described as your primary lifeline in the event of an emergency, Calvert County emergency telecommunicators coordinate with Calvert County police, fire, rescue and EMS to guide first responders to your location quickly 24 hours a day, seven days a week.
Calvert Emergency Communications is looking for highly motivated, people-oriented candidates to join the team. This fast-paced, rewarding career offers excellent benefits, a competitive salary and opportunities for growth. We offer satisfying and challenging work that makes a real difference in people’s lives and a positive impact on the community you call home.
Duties and Responsibilities
Our telecommunicators fall within two classifications: public safety call takers and public safety dispatchers. They operate a computerized 911 VESTA Patriot phone system equipped with GIS (mapping), computer-aided dispatch and emergency dispatch software systems for 911 emergency and non-emergency calls. In addition, dispatchers receive reports of fire, medical emergencies and law enforcement utilizing computer aided dispatch processes for rapid dispatch. They monitor and control numerous public safety resources and emergency services throughout Calvert County on rotating 12-hour shifts to provide 24/7 coverage to the community.
Qualifications, Training and Certifications
In order to become a telecommunicator at Calvert Emergency Communications, the applicant must:
Have one year of experience in an emergency service environment or progressively responsible, multifaceted clerical work in data entry/keyboard functions
Complete a typing test (type 30 WPM)
Be familiar with the Calvert County area
Pass a criminal background investigation and a polygraph examination
Be willing to work any shift assigned, which includes weekends and holidays
Have a stable employment history
Follow directions and work well with others
Free from illegal drugs (verified by polygraph)
All telecommunicators begin their careers with 10 weeks in our training academy under the direction of the training coordinator. The academy consists of an intensive program that prepares new telecommunicators to handle the situations they will encounter at the console. Internal operating procedures, hazmat awareness, stress management and weapons of mass destruction awareness are only a few of the academy's subjects.
Public Safety Dispatcher Trainee: $48,589 - $55,661
Vacation/sick paid time off
Voluntary third-party benefit
Gym membership discounts
Wireless service discounts
For more information on employment as a Calvert County communications officer and to learn about available positions, call our personnel office Monday through Friday between 8:30 a.m. and 4:30 p.m. at 410-535-1600 or 301-855-1243.